Privacy Policy

Last updated on: January 3, 2026

1. Personal Data Administrator

The administrator of your personal data is Optima Sales Excellence s.r.o., with its registered office at Štefánikova 882, 811 05 Bratislava, Slovakia. You can contact us regarding data protection by emailing privacy@optimasales.eu.

2. Scope and purpose of data processing

We process your personal data for the following purposes:

  • Provision of services: To conclude and perform a contract for consulting or training services, including communication related to the services. The legal basis is the necessity to perform a contract to which you are a party (Article 6(1)(b) GDPR).
  • Payment processing: To handle payments, issue invoices, and fulfill accounting and tax obligations. The legal basis is the fulfillment of legal obligations incumbent on the administrator (Article 6(1)(c) GDPR).
  • Communication: To respond to your inquiries submitted via our contact form or email. The legal basis is our legitimate interest in communicating with potential and existing clients (Article 6(1)(f) GDPR).
  • Analysis and statistics: To improve our services and website functionality based on aggregated, anonymized usage data. The legal basis is our legitimate interest in developing our business (Article 6(1)(f) GDPR).

3. Your rights under GDPR

In connection with the processing of your personal data, you have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten)
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with the Office for Personal Data Protection of the Slovak Republic

4. Cookies

Our website uses cookies to function properly and to analyze traffic. Cookies are small text files stored on your device.

  • Necessary cookies: These are essential for the website to operate, such as managing your session. They do not require your consent.
  • Analytical cookies: These help us understand how visitors interact with our website by collecting anonymous information. We use these cookies only with your consent.

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include data encryption, access controls, and regular security assessments to ensure a level of security appropriate to the risk.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting services), but only to the extent necessary and under strict confidentiality agreements.